What is HTX?
HTX (formerly known as Huobi) is one of the world's largest and most established cryptocurrency exchanges. Founded in 2013, it has grown to serve millions of users across over 100 countries. The platform offers a comprehensive suite of digital asset services, including spot trading, derivatives, staking, and Web3 integration.
Accessing your HTX Login portal is the first step to managing your digital wealth. Whether you are a seasoned trader or a crypto novice, ensuring secure access to your account is paramount. This guide provides a detailed walkthrough on how to safely log in, secure your account, and troubleshoot common issues.
How to Login to HTX: Step-by-Step Guide
Logging into your HTX account is a straightforward process designed with user security in mind. Follow these steps to access your dashboard:
Visit the Official Website
Navigate to www.htx.com. Always verify the URL in your browser's address bar to ensure you are not on a phishing site.
Locate the Login Button
In the top right corner of the homepage, click on the "Log In" button. This will redirect you to the secure authentication page.
Enter Credentials
Enter your registered email address or phone number. Then, input your secure password. If you have set up a QR code login via the mobile app, you can scan the code displayed on the screen.
Complete Security Verification
Slide the puzzle piece to complete the captcha verification. If you have 2FA enabled (which is highly recommended), you will be prompted to enter your Google Authenticator code or SMS verification code.
HTX Login Security Features
Security is the backbone of the HTX platform. To protect your assets from unauthorized access, HTX offers several robust security measures that you should enable immediately after your first login.
- Two-Factor Authentication (2FA): Adds an extra layer of security by requiring a time-sensitive code from your phone in addition to your password. HTX supports Google Authenticator and SMS verification.
- Anti-Phishing Code: A personalized code that you set up, which will appear in all official emails from HTX. This helps you distinguish real emails from fake phishing attempts.
- Device Management: You can view and manage all devices that have accessed your account. If you see an unfamiliar device, you can revoke its access instantly.
- Biometric Login: On the HTX mobile app, you can enable fingerprint or Face ID login for convenient yet secure access.
Troubleshooting Common Login Issues
Encountering issues while trying to log in can be frustrating. Here are solutions to the most common problems users face with the HTX login process.
Forgot Password
Click the "Forgot Password" link on the login page. You will need access to your registered email or phone to receive a reset code. For security, withdrawals may be suspended for 24 hours after a password reset.
Lost 2FA Device
If you lost access to your Google Authenticator, you will need to use your backup key (saved during setup) to restore it. If you don't have the backup key, you must contact HTX support to undergo a manual identity verification process.
Account Locked
Your account may be temporarily locked after multiple failed login attempts. Wait for 2 hours before trying again, or reset your password to unlock it immediately.
HTX Mobile App Login
For traders on the go, the HTX mobile app provides a seamless experience. The login process on the app is optimized for mobile devices:
Download the official app from the App Store or Google Play Store. Once installed, open the app and tap the profile icon in the top left. Select "Log In" and enter your credentials. For faster access in the future, navigate to Settings > Security to enable Pattern Login or Biometric Authentication.